Have
you ever
heard
the old story about the bar owner who provided his staff with minimal
training? When asked why he responded – “Well if I train my
staff to be good they might leave and go
work
someplace else” – to which the other person replied – yeah but
if you don't provide
them
with
good
training
they might stay here and keep
working
for you. An old story – sad
but true.
Here
is something else that's
sad
but true
– the vast majority of small
bars
and taverns, as well as fraternal organizations and benevolent
associations, don't train their staffs well either.
Sure they show them where supplies are kept, how to use the cash
register and
regulate the HVAC but
that's generally
it;
seldom do they show
their
staffs how
to
increase sales or generate more
profits.
Working
with bars all
across
America and presenting
workshops and seminars at
State
Tavern League conventions and Beverage Distributor conferences I
get
to meet
a lot of bar staff. Everyone
I
meet is nice;
but
its
depressing because I
meet so
many people
who
lack
the basic
knowledge
and skills
to generate additional
profits
for
their bars.
Its
no mystery why so small
bars
and local
taverns
fail – they can't sustain
necessary
profits.
Likewise most Legions, Posts, Lodges and Aeries struggle
just
to
survive
because their staffs have no idea how to increase
sales.
Its
a shame – bar
owners and
bar managers just
keep
doing what
they've
always done even when sales stagnate and
revenues decline.
Even
though beer
is the backbone of most bars, many
bartenders, especially the
young and inexperienced ones,
have no idea how many gallons of beer are in a keg (a US barrel) or
how many 12 oz glasses of beer are in a half barrel (½ keg). Its
ludicrous – they work in a bar – and they don't know bar basics.
Why?
No one
trained them!
By
the way – if you don’t know – there are 31 gallons of beer in a
keg – that's federal law (even foreign distributors like Heinneken
and Corona are required to use 31 gallon barrels to sell beer in the
US). And the ½ kegs (or half barrels) commonly used on bar
taps
contains 15 ½ gallons – which equates to 165 – 12 oz beers.
Why
is this
knowledge important? Well
if
a bar charges $2 for a glass of tap beer one would
assume $330
worth of sales right! Wrong!
Most bartenders tap
beer improperly
– they waste 35 to 40 12 glasses from every half barrel. That
wasted beer {$70-80}
goes down the drain. Now depending on what you charge per tap
beer
and how many half barrels you go through in a week wasted
beer means profits down
the drain just
like
the foam.
Get
this! Most
bartenders
don't
know
even
know the
most popular selling beer in their own
bar.
If you ask them you'll likely hear “Well I guess that would have
to be” They
guess!
They don't know? Why? Because they no one ever told them.
Now
this
is crazy.
Most bar owners and
bar managers don't
know the three most
popular selling
beers in America – let alone the best selling Vodkas, Tequilas,
Rums or Whiskeys. Maybe its no big deal? But if successful
competitors are making big
money
selling “X” and you're still
selling
“Z” my
question is why? Maybe
you have an
answer?
Often,
I'll
ask
a
bartender
to take two bottles down
from
the shelf and read me
their
labels. 90% of all bartenders, even those who've
worked behind
a bar
for years, are shocked to learn there is a Whiskey
and a Whisky.
Is
knowing
the difference between Whiskey and Whisky important? Only
if you want to increase bar sales and generate more profits? By
the way it
really
is
hilarious to listen to bartenders
give
lame excuses as to why there is a difference between
whiskey and a whisky – its
not because of a spelling error.
Small
bars,
local
taverns,
Lodges,
Posts
and Aeries
have
three simple ways to quickly
and
easily increase
bar
sales:
1) Hire a professional
bar
manager someone
who
knows how to successfully
run a
bar (not
a relative,
a
neighbor's
kid or
a lodge member –
they'll
always
cost
you money, 2) ask your beer or beverage distributor to sponsor a
'revenue generating' workshop at their next customer conference and
be
sure they schedule
Eba G. as the featured speaker so you can learn the
basics on how
to increase bar sales, or 3) hire Eba G. to come consult with your
staff and properly train them.
Connect
with Eba G. on Linked In (at linkedin.com/in/ebagee) or friend Eba G.
on Facebook (at facebook.com/eba.gee.barprofits)